Keystone Healthcare Systems LLC (“we”, “our”, or “us”) collects personal information from users who interact with our services, including:
Name
Email address
Phone number (including mobile numbers)
Appointment details
Any information submitted through our intake forms, scheduling tools, or telehealth platforms
We use your personal information to:
Schedule and confirm appointments
Send appointment reminders and follow-ups
Provide wellness check-ins and care updates
Respond to service or support inquiries
Communicate changes to our services or policies
We may send SMS or MMS messages related to your care or account only if you have provided prior express consent.
By providing your mobile number and opting in, you consent to receive text messages from Keystone Healthcare Systems LLC related to your care, appointment reminders, and service updates.
You may opt out of receiving SMS at any time by replying STOP.
You may request assistance at any time by replying HELP.
Message and data rates may apply depending on your carrier plan.
We do not sell, rent, or share your mobile phone number or other personal information with third parties for marketing purposes. Your information is used solely to support your care and manage your interactions with our services.
We may use secure, HIPAA-compliant third-party systems (such as electronic health record software or telehealth platforms) to store and process your information. These systems are bound by confidentiality and data protection agreements.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. End users can opt out of receiving further messages by replying STOP or ask for more information by replying HELP. Message frequency may vary. Message and data rates may apply.
You may request access to your data, correct any inaccuracies, or request deletion by contacting us at:
Keystone Healthcare Systems LLC
Address: 75 Parkview Apartment, ETN 207 South Weymouth, MA 02190
Email: keystonecounselingintake@
Phone: (617) 468-6426
We may update this privacy policy from time to time. Updates will be posted on this page with the effective date at the top.
Keystone Counseling Systems (“Keystone”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you use our website (https://keystonecounselingboston.com), engage with our intake process, or receive services through us.
This policy applies to:
If you are receiving therapy services from us, your health information is also governed by our HIPAA Notice of Privacy Practices (available upon request or during intake).
We may receive relevant information from health plans, providers, or referral partners for scheduling or treatment coordination.
We use personal and health information to:
We use Google Analytics to understand how visitors interact with our website. This helps us improve your experience. Data collected includes:
You can opt out using Google’s opt-out browser add-on.
You may also disable cookies in your browser settings, but this may affect website functionality.
We do not sell your personal information.
We may share information with:
All third parties are required to protect your information according to privacy and confidentiality standards.
We retain your data only as long as needed for service delivery, legal compliance, and record-keeping as required by Massachusetts law.
You may:
To exercise your rights, email us at privacy@thekeystonecounseling.com
We use appropriate administrative, technical, and physical safeguards to protect your information. This includes encrypted forms, secure email, access restrictions, and HIPAA-compliant platforms for therapy services.
We do not knowingly collect personal data from children under 13 without parental or guardian consent. Services for minors are provided only with verified legal authorization.
Our services are intended for users in the United States. If you are accessing our website from outside the U.S., your data may be transferred to servers within the United States.
We may update this policy periodically. Any changes will be posted on this page with a revised effective date. Material updates will be communicated via email or a prominent notice.
If you have any questions or concerns about this Privacy Policy or your data:
You may request access to your data, correct any inaccuracies, or request deletion by contacting us at:
Keystone Counseling Systems
Website: https://keystonecounselingboston.com/
Email: keystonecounselingintake@
Phone: 617-468-6426